1. Introduction
At Moxo Consulting, we respect your privacy and are committed to protecting the personal information of our clients, partners, employees, and website users. This Privacy Policy outlines how we collect, use, store, and disclose personal information in connection with our human resources consulting, coaching, and training services.
We adhere to applicable privacy laws, including [insert applicable law, e.g., the Australian Privacy Act 1988, GDPR, etc.], and uphold the highest standards of confidentiality and professionalism.
2. What Information We Collect
We may collect the following types of personal information:
Client and participant information: Names, contact details, job titles, organisation names, and details relevant to consulting, training, or coaching services.
Employee or candidate data: CVs, performance data, remuneration details, psychometric or behavioural assessments (if applicable).
Website and communication data: Email addresses submitted through contact forms, cookies, IP addresses, and website usage data.
Billing and payment information: Where applicable, we may collect bank or invoicing details for service delivery.
3. How We Use Your Information
We use the information we collect to:
Deliver consulting, training, and coaching services.
Analyse organisational data and provide tailored recommendations.
Communicate with clients, participants, and stakeholders.
Manage our operations, client relationships, and contracts.
Ensure compliance with regulatory and contractual obligations.
Improve our services, offerings, and digital platforms.
4. Disclosure of Information
We do not sell or rent personal information. We may disclose personal data:
To our employees, contractors, or service providers involved in delivering services (under strict confidentiality).
To third-party tools (e.g., assessment providers or CRM systems) used to support service delivery.
If required by law or in response to a valid legal request (e.g., court order).
With your consent or as otherwise authorised by you.
5. Data Security and Storage
We take appropriate measures to protect your personal information from loss, misuse, and unauthorised access. This includes physical, electronic, and managerial safeguards.
Data is stored securely on password-protected systems and encrypted platforms, with access restricted to authorised personnel only. We retain information only as long as necessary for the purpose for which it was collected or as required by law.
6. Access, Correction, and Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or outdated information.
Withdraw consent to future use of your data (subject to contractual and legal constraints).
Request deletion of your data where applicable.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies and Online Activity
Our website may use cookies to improve user experience, track usage patterns, and provide relevant content. You can disable cookies via your browser settings, although this may affect website functionality.
8. Third-Party Links
Our website or communications may include links to third-party websites. We are not responsible for the content or privacy practices of external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The updated version will be posted on our website with the revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us by filling in the contact form on our website.
